Can I keep my current broadband provider when I move?

Usually yes, if they cover your new address. Contact them to arrange a transfer — it's often simpler than switching.

How long does broadband take to set up?

Typically 2–3 weeks, though some providers offer faster activation. Full fibre installation may require an engineer visit.

Do I need a new router?

If you're switching providers, they'll usually send you a new router. If you're transferring with your current provider, you can keep your existing one.

Utilities

How to compare and switch broadband when you move house

Broadband can take 2–3 weeks to activate at a new address, so this is one to sort early. The good news is that moving house is often the best time to grab a better deal — you're not locked into your old contract anymore.

Check what's available at your new address

Not all broadband providers cover every area, and speeds vary wildly by postcode. Before you compare deals, check coverage at your new address using the Ofcom checker or a comparison site. This tells you whether you can get full fibre, part fibre, or just standard broadband.

When should I order?

Order your broadband as soon as you have a confirmed move date. Most providers let you schedule installation for a specific day. If you leave it too late, you could be without internet for weeks — and if you work from home, that's a serious problem.

What about my old contract?

If you're still in contract, check whether your provider covers your new address. If they do, you can usually transfer your service. If they don't, most providers will let you leave without early termination fees. Check your contract terms.

What speed do I need?

For a couple streaming and browsing: 30–50 Mbps is fine. For a household with multiple devices, gaming, or working from home: look for 100 Mbps+. Full fibre (FTTP) gives the most reliable speeds if it's available in your area.

Useful links

Common questions

Can I keep my current broadband provider when I move?: Usually yes, if they cover your new address. Contact them to arrange a transfer — it's often simpler than switching.
How long does broadband take to set up?: Typically 2–3 weeks, though some providers offer faster activation. Full fibre installation may require an engineer visit.
Do I need a new router?: If you're switching providers, they'll usually send you a new router. If you're transferring with your current provider, you can keep your existing one.

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